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Explores ethical considerations and sustainability issues across business areas such as human resources, accounting and marketing. Examines the differences between legal and ethical decision making.
Provides the skills and tools necessary to enhance professional success related to contemporary business issues and challenges of a manager/supervisor. Learners will demonstrate the application of professionalism, business communication and ethics, conceptual skills, critical thinking skills and contemporary workplace issues.
Examines how financial information is interpreted and applied by supervisors/managers in planning and controlling business activities. This managerial accounting course emphasizes the budgeting process.
Identifies training and development skills through practice and skill-building activities. This course focuses on the role of training in the development of facilitation skills, using recognized training methods, and evaluating learning and training processes.
Covers human resources planning and processes. Topics include human resource development, employee selection, performance appraisals, compensation, training, labor relations, motivation, teamwork and introduces employment related laws.
Covers the supervisor's role in leadership effectiveness. Topics include theories of leadership, development and implementation of teams, impact of leadership style, philosophy of corporate culture and leadership in the global marketplace.
Applies the skills and tools necessary to implement and maintain a continuous improvement environment. Each learner will demonstrate the application of a personal philosophy of quality, identifying all stakeholder relationships, meeting/exceeding customer expectations, a systems-focused approach, using appropriate models and tools, managing a quality improvement project and measuring effectiveness of continuous improvement activities.
Presents basic problem-solving techniques. Emphasizes the importance of identifying the real problem, identifying the causes, looking at alternative solutions, arriving at a solution and following up to ensure implementation.
Focuses on how to apply the skills and tools necessary to design, implement and evaluate formal projects. Each learner will write a project proposal, work with project teams, sequence project tasks, develop project budgets, identify project resources, implement the project, chart project progress, deal with variations, evaluate the project, and use various technology in these processes.
Explains the supervisor's role in developing and implementing safety procedures and accident prevention programs in all types of work environments. It includes ergonomics, office safety, health care costs and Occupational Safety and Health Administration (OSHA) standards.